Many universities have now moved to home working as have all Hedd staff due to COVID-19. Please note that this may cause delays to completing degree enquiries, especially for older graduate cohorts since staff won't be able to access physical archives. Please check an institution's notes for details of any further delays or restrictions before submitting an enquiry.

Contact us

Media enquiries

If you're a journalist requiring information or interviews about Hedd, please make any enquiries through the Prospects Press Office.

Questions regarding degree verification enquiries made via the Hedd website

Find a quick answer to your query using our most frequently asked questions. If you can't find an answer to your question, please use the contact form at the bottom of this page.

Report a bogus institution or an instance of degree fraud

If you want to report a bogus institution or an instance of degree fraud you can use the contact form at the bottom of this page or call the Fraud Team on 0161 277 5238. Please be aware that the Fraud Team are unable to help with degree verification enquiries. Calls to this number will be charged at 2 pence per minute, plus your operator's access charge).

Here is a short summary of how the personal information you submit will be held and used:

  • Your personal information will be used to look into and raise awareness of bogus institutions and degree fraud;
  • The Office for Students and Graduate Prospects Ltd are joint controllers in relation to the personal information that you submit;
  • The legal basis for processing your personal information is performance of a public task;
  • It will be stored on secure servers within the United Kingdom;
  • The Office for Students and Graduate Prospects Ltd may share your personal data between them where this is necessary for the purposes of looking into and raising awareness of bogus institutions and degree fraud;
  • Your personal data will not be routinely shared with any other organisations, although in some cases your details may be shared with enforcement agencies;
  • You have certain rights in relation to your personal information, set out in our privacy notice;
  • You may contact our Data Protection Officer (privacy@prospects.ac.uk) with any queries or concerns you have about the use of your personal information.

Please read our full privacy notice for further details of how we process your personal data, our responsibilities as joint controllers, and your rights.