Privacy statement for Enquirers

1. Introduction

The purpose of this Privacy Policy is to assist you in understanding how we use personal information collected via this website ( By submitting your personal information to this website, you are confirming that you have read and understood this Privacy Policy and that we may use your personal information for the purposes described in it. is a Jisc enterprise, provided by Jisc Services Limited, as part of the Prospects suite of products. Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under company number 05747339, VAT number GB 197 0632 86. Jisc's registered office is: 4 Portwall Lane, Bristol, BS1 6NB. Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited by guarantee which is registered in England under company number 02881024, VAT number GB 197 0632 86. The registered office is: 4 Portwall Lane, Bristol, BS1 6NB.

Jisc reserves the right to modify or update this Privacy Policy at any time without prior notice. Any modifications will apply to all information collected for the Hedd verification service by Jisc, including previously collected information.

2. The information we collect

You do not have to provide any personal information in order to browse the website but you must register and provide full contact details for you and the agency or employer you represent in order to verify an individual's degree status. The information you provide will be held within and used by Jisc as detailed in this Privacy Policy.

We will collect personal information about you/your employer when you register with us through the use of an electronic registration form. You are able to update the information we collect and hold about you/your employer at any time by visiting Hedd.

In addition to your/your employer's personal information, when you use our website, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider and pages visited on the site.

We collect this information by using technologies, including cookies to increase the functionality and user-friendliness of our website and to better tailor our website to your needs. For example, we may want to know how long the average user spends on our website or which pages get the most attention. Information such as this will only be used in aggregate form and does not identify you personally.

3. How your personal information is used

We collect personal information on our users for a variety of purposes:

  • To administer your enquiry
  • To correspond with you about your enquiry
  • To help us improve and provide a personalised service to you.
  • To conduct market research.
  • To reply to your enquiries more efficiently through the services we provide.
  • To send you information relevant to the Hedd service

We also use information in aggregate form (i.e. your individual details cannot be identified) for the following purposes:

  • To build up marketing profiles.
  • To aid strategic development.
  • To audit usage of the site.

4. How we share information with third parties

We may share your personal information with university members, or other partners of Hedd.

We reserve the right to release personal information without your consent or without consulting you, when we believe that this is appropriate to comply with our legal obligations, to enforce our terms and conditions, to protect the security of this website or to prevent fraud.

From time to time we may share anonymous information about enquirers to this site to stakeholders, business partners and sponsors such as the number of enquirers we have, location, etc. This information will be shared in a way that ensures your identity is not revealed.

We may also disclose or access your account if required to do so by law.

5. Cookies and other similar technologies

Cookies are a small piece of information placed on your computer's hard drive via your web browser to enable the sender to identify, authenticate and maintain specific information about how users behave. Cookies make using the website's facilities quicker, easier and more convenient as well as allowing registered enquirers to be presented with a personalised version of the site.

Session cookies are used on Hedd to allow you to carry information across pages of the website and avoid having to re-enter information. Session cookies are not retained on your computer after you leave this site and then close down your browser.

6. Links

This website contains links to other websites which are not controlled by Jisc. This Privacy Policy applies only to Hedd.

7. Updating your personal information

Please keep us informed of any changes in your personal details. You can at any time update or correct your registration information and change your choices about the information services you would like to receive, by logging into your Hedd account.

8. Unsubscribing and disabling your Hedd account

Unsubscribe from Hedd by emailing us at

9. Access

To obtain a copy of the personal information we hold about you, please write to us at Hedd Team, Prospects House, Booth Street East, Manchester M13 9EP